Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and...
Manage the team execution of complex, sensitive, and/or urgent issues that might pose a significant risk to our brand or community, including acting as the highest escalation point for case...
Focused on understanding and ramping up core work, by establishing and maintaining rapport with community members, other team members and key stakeholders. Recognize case type/severity while de-escalating crisis and managing...
Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and...
Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools. Take end-to-end ownership of all assigned cases: ensuring a completefinalresolution...
Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and...
Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and...