Collection Supervisor jobs

Are you an experienced tech professional with a background in collections? Then we have the perfect job for you at Expoint! As the collection supervisor, you would be responsible for managing all outgoing and incoming payments from customers. You will track customer payments and collect any outstanding balances in a timely manner. You should have excellent problem-solving and communication skills to assist customers with payment plans and inquiries. A successful collection supervisor should be able to manage individual customer accounts and account portfolios, ensure financial obligations are met, monitor customer payment trends, and have a strong knowledge of applicable collection laws. You should also be adept at generating reports that outline account performance and delinquent accounts. With your guidance, you'll be able to ensure the success of our collections teams. From motivating and setting target goals for collectors to providing detailed feedback on customer calls, you'll be instrumental in shaping the service we provide. We look to you to advise on strategy and help develop new and better ways of meeting our collection objectives. If you have what it takes to fill this exciting role with Expoint, then send your CV to us today! We look forward to hearing from you!