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Bank Of America Sr Service Specialist - Card Servicing United States, Arizona, Phoenix
2-3 years previous experience working directly with clients in a Call Center environment. Self-starter and independent worker, ability to work with minimum supervision. Must have excellent written communication skills with...
Provides exceptional client care. Answers inbound calls and make outbound calls to provide new and existing clients with guidance and advice to uncover lending needs and assist them with determining...
Own the product life cycle for our new healthcare platform from discovery, to launch, and iteration of key modules and new features. Discover unmet client needs and define requirements to...
Series 7, 63/65 or 66 or equivalent; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support. SAFE Act Registration; ADV-2B Required. Obtain and/or maintain...
Partner with private equity/hedge fund origination team and operations team to onboard new funds to the Alternative Investments Platform. Respond to inquiries on existing funds from financial advisors and sales...
Assist in the execution of the product strategy for goals-based planning digital experience. Collaborate with senior team members to align product execution with business objectives. Support the product lifecycle, including...
Addresses issues in production proactively and handles complex client escalations. Prioritizes and organizes work to increase effectiveness, efficiency, and productivity. Monitors and reviews documentation requirements. Resolves peer or customer escalations...
2-3 years previous experience working directly with clients in a Call Center environment. Self-starter and independent worker, ability to work with minimum supervision. Must have excellent written communication skills with...
Are you a tech-savvy person with a knack for problem-solving, who's looking for a dynamic and challenging way to demonstrate their talents in the tech industry? Expoint is looking for a Product Specialist to join our fast-growing team, who will have the chance to demonstrate their ability to think and act swiftly in difficult situations.
As a Product Specialist, you will be responsible for researching and analyzing new products, as well as supporting existing products, in the highly competitive tech market. You will be expected to liaise with internal teams, identify customer needs and product requirements, and create solutions that both meet customer demands and achieve business targets. You will need to stay ahead of the competition by staying up to date with industry trends and best practices.
You will also be responsible for investigating and responding to customer complaints, and working to resolve product issues. Your experience in project management and customer service will be key, as you will be managing timelines and deadlines to keep projects on track. You'll need to have excellent interpersonal skills, as you'll be responsible for working with other departments such as marketing, sales and engineering.
With Expoint, you will be joining one of the most dynamic, forward-thinking and innovative teams in the tech industry. In return, we offer an opportunity to be part of an engaging and supportive work environment, and you may also have the chance to work on exciting new products and technology. Your expertise and hard work will be rewarded with a competitive salary and intriguing career progression opportunities.
If you're looking for an engaging, challenging and rewarding role that involves staying ahead of the curve and thinking on your feet, join the Expoint team as a Product Specialist today.