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The role of a CRM Manager in Israel is an important one, as customer relations in the country’s tech industry are thriving. The manager is responsible for optimizing customer relationship management (CRM) systems, ensuring that customer interactions are managed efficiently and effectively.
In this role, the CRM Manager will oversee customer data in order to generate insights that can be used to inform product improvements, marketing decisions, and other business goals. To do this they will be working closely with the customer service, sales, marketing, and IT teams, helping to ensure that customer relationships are managed properly and customer feedback is properly taken into account.
The CRM Manager must be able to effectively reconcile customer data, utilizing best practices to gain insights into customer preferences and behaviors. They will be expected to develop and maintain customer service standards and processes, while also staying current on industry trends.
In addition to managing the customer-facing side of the business, the CRM Manager will also be responsible for ensuring that the CRM system is secure, up-to-date, and optimized for user experience. They should have a strong knowledge of Salesforce and other CRM software in order to effectively maintain and secure the system.
The successful candidate for this role should have strong interpersonal skills, a creative mindset, and an aptitude for problem-solving. In return, they will be rewarded with competitive pay and the chance to work with and learn from top-notch professionals in the tech industry. If you have the aforementioned skillset, apply now and join the innovative world of the Israeli tech industry at Expoint.