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41 jobs found
29.05.2025
NIC
NICE Technical Account Manager United States, Georgia, Atlanta
Understand the full solution NICE & 3rdparty integrations for designated accounts. Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide...
Work with partners, customers, and NICE sales to understand business’ needs regarding interaction analytics with the contact center. Develop and maintain appropriate “Product Requirements Backlogs” detailing the business and technical...
Exemplify subject matter expertise in two or more technical areas. Exemplify expertise and maintain currency in telecommunications, contact center, and related technologies. 10 years in a Technical/Service role in software,...
Lead and manage multiple complex customer facing software delivery projects from initiation through closure. Take full ownership and accountability for project planning, resource management, scope and budget management to deliver...
Understand the full solution NICE & 3rdparty integrations for designated accounts. Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide...
Understand the full solution NICE & 3rdparty integrations for designated accounts. Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide...
Develop an understanding of each client's business objectives and a strategy for supporting the client in achieving those objectives. Build and deliver C-Level executive presentations to articulate results and value....
Understand the full solution NICE & 3rdparty integrations for designated accounts. Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide...
The Project Manager role in the tech industry is a highly sought-after role for ambitious tech professionals driven to make an impact in their organization. A Project Manager is responsible for overseeing the development, implementation, and delivery of software projects using modern, up-to-date technologies. They provide direction and guidance to teams on best practices in project management, planning, development, testing, and infrastructure. They also develop project plans, timelines, and goals, and maintain an agile development environment. Additionally, Project Managers act as liaisons between technical and non-technical team members and stakeholders.
At Expoint, the tech-focused job search platform, we prioritize the Project Manager role as a core competency for companies that are looking to keep up with today's tech trends and excel in innovative software development. We vet quality education and certified Project Manager applicants with a passion for tech-centric projects, agile development, and client satisfaction. We also highlight Project Managers with experience in leading complex and cutting-edge initiatives in the tech world. We understand the valuable advantages a talented Project Manager can bring to an organization.
At Expoint, we make it our mission to match tech companies with qualified and experienced Project Managers who are eager to make a difference in the tech industry. We believe that the Project Manager role is the gateway to success in the tech industry and understand that great companies need great Project Managers to remain competitive in today's market.