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United States
State
Austin
24 jobs found
09.08.2025
MDB
MongoDB Escalation Manager United States, Texas, Austin
Manage a portfolio of high-impact, long-running escalations, driving them to resolution. Map customer stakeholders, set and reset expectations, and maintain clear, consistent communication. Collaborate with Engineering and Field leadership to...
7+ years experience working in Customer Success, Account Management, Client Services or other similarly customer-centric role. A background and passion for advocating on behalf of your customers - this role...
2+ years of quota- carrying Account Management or New Business sales experience. SaaS or technology background. Demonstrated ability and interest in managing client relationships end-to-end. Has held responsibility for clients...
Proactively, identify, qualify and close a sales pipeline. Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users. Build strong and effective relationships, resulting in growth opportunities. Partner with our...
9+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role. A background and passion for advocating on behalf of your customers - this...
Prospect into CTOs, Engineering/IT leaders, and technical end users. Grow a current base of MongoDB customers by landing new workloads through outbound prospecting. Manage the full sales cycle for all...
Proactively identify, qualify and close a sales pipeline within MongoDB’s most Strategic Accounts. Drive product adoption in LOPs/BUs you own in the account, upsells / cross sells by cultivating strategic...
Manage a portfolio of high-impact, long-running escalations, driving them to resolution. Map customer stakeholders, set and reset expectations, and maintain clear, consistent communication. Collaborate with Engineering and Field leadership to...
The tech industry is booming in Austin and MongoDB is at the heart of it. With its headquarters in the city, Austin’s tech industry is rapidly expanding and that means more jobs in MongoDB.
MongoDB offers a wide variety of opportunities in applications, software engineering, data architecture, product management, and operations. MongoDB prides itself on its focus on diversity and culture, and works with its employees to ensure each person has the most engaging and positive work experience possible.
MongoDB provides comprehensive benefits packages, where every employee receives medical, dental, and vision coverage. Employees also receive unlimited PTO, 401k retirement savings plans, and a generous referral program.
There are plenty of tech events, hackathons, meetups, and speakers series in Austin, so no matter what tech skill set you have, you can always find something to get involved in.
At MongoDB, the working atmosphere is collaborative, and employees are encouraged to share ideas and give feedback to help the organization and their fellow employees. There’s plenty of opportunity to grow and develop your skills, which means that there’s also plenty of opportunity to find meaningful and interesting work.
If you’re looking for a great opportunity to work with a great team and further your technological career, MongoDB in Austin is the place to go. With Expoint, you can look for tech jobs in the Austin area easily and quickly, to more easily find the perfect job in the tech industry.